Tell us a little bit about yourself and your business; what get’s you out of bed in the morning?

I am a very up-beat and energetic type of person and love making other people smile, which was the main reason behind the name of my business ‘Whoo Hoo’ – something I say a lot! I also love buying gifts for people and surprising people, this became the main reason for developing my own business Whoo Hoo Gift Bags – Handmade fabric gift bags full of gorgeous surprises for all occasions and events.  I sew and make all the gift bags myself and source the gifts locally where I can, hand made if possible and all within the UK.  Customers can then choose from several options on the gift bags, size, colour, fabric and the gifts inside the bag.  My interesting life gets me out of bed everyday, it’s full of fun with my beautiful boys, family & friends and dog, and also my work which is very varied and interesting – I am naturally very driven.

What was your reason for wanting to work Lucy at Ravenspoint Marketing - did you have a specific challenge that you needed help with?

I needed to design a new website/shop for Whoo Hoo Gift Bags and some advice on branding – when I met with Lucy she completely grasped where I was coming from and gave me clear, concise and invaluable direction.

Did you look at other marketing companies who may have been able to deliver this work?

Yes I looked at working with a few other website & marketing companies, but they did not get where I was coming from and were making things too complicated, were too expensive and were awful at responding/coming back to me.

Why did you decide to work with Lucy? What expertise did you hope she would bring?

After meeting with Lucy I felt that she completely understood what I wanted from a website and the branding to start my new business – then after reading her proposal she went beyond what I was expecting.  I just knew she would be invaluable to me building my website and branding.  I knew she would bring her marketing, branding, creativity and business ideas to the project.

What solutions has Lucy provided for you and your business? Are you happy with the results?

Lucy designed and built my brand new website, developed a new logo and branding guidelines, sales & marketing ideas, and photography for the website.  I am extremely happy to say she exceeded my expectations on all that she has done for me – I felt we were a proper team.  I’m over the Moon and the feedback I’ve been getting after launching the website & changing my logo has been fabulous, all really positive and exciting.

Overall, how have you found working with Lucy, did she do a good job?

It has been fantastic working with Lucy, she has a natural ability to make things appear very simple and easy to understand, I can now edit my own website and I’m not the most technical but Lucy’s made everything so straightforward – she’s very organised, hard working and always gets the best out of you.

Would you be happy to recommend Lucy? And for what types of project?

I would highly recommend Lucy for any marketing, branding, sales or website projects – I have already spoken to a friend of mine yesterday regarding my website and recommended Lucy.

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